FAQ

Q1: What makes your custom patch hats unique?
A: Our custom patch hats are unique because they are crafted with precision and care. Each hat is a canvas for personal expression, featuring high-quality materials and customizable designs tailored to your preferences.

Q2: How do I place an order for a custom patch hat?
A: Ordering is easy! Visit our website and explore the customization options for your hat. Select your preferred hat style, color, and provide details for the custom patch. Follow the simple steps to place your order, and our team will take care of the rest.

Q3: Can I choose the color of leatherette for the patch?
A: Absolutely! We offer a variety of leatherette options to suit your style. From white to black or camo colored leatherette, you can choose the material that best complements your vision for the hat.

Q4: Is there a minimum order quantity for custom patch hats?
A: No, we don't enforce a minimum order quantity. Whether you need a single custom patch hat or a bulk order, we're here to fulfill your requirements.

Q5: How long does it take to receive my custom patch hat?
A: The production time varies based on the complexity of the customization and our current order volume. Typically, you can expect your custom patch hat to be ready for shipment within 7 to 10 business days.

Q6: Can I see a proof of the design before production?
A: Yes, we can provide a digital proof of your custom patch design upon request before starting production. This allows you to review and approve the design, ensuring it aligns with your expectations.

Q7: Are there any restrictions on the design I can choose?
A: While we encourage creativity, we reserve the right to reject designs that violate our content policies.

Q8: Can I return or exchange a custom patch hat?
A: Due to the personalized nature of custom patch hats, we do not accept returns or exchanges unless there is a manufacturing defect. Please review our return policy for more details.

Q9: Do you offer discounts for bulk orders?
A: Yes, we offer discounts for bulk orders. Contact our customer service team to discuss your specific needs, and we'll provide you with a customized quote.

Q10: How do I care for my custom patch hat?
A: To ensure the longevity of your custom patch hat, we recommend spot cleaning with a damp cloth. Avoid submerging it in water, and store it in a cool, dry place when not in use.

PRODUCTION TIMES

Our current production times vary based on product availability.  We currently have a lead time of 2-3 weeks on smaller orders. On larger orders, we will be in contact with you to iron out the details.